Yesterday at the Interop New York's keynote presentation, many spoke about how consumerization will have the most impact on how business enterprises transform their technology infrastructures. Accordingly to Citrix President and CEO Mark Templeton (from ChannelWeb), "At present, people can have a richer and more productive technology experience with their personal devices than they can at the office. The reason is that most enterprises are tied to legacy infrastructure that's slow to evolve -- and in a decade that's seen an explosion of consumercentric, endlessly customizable technologies, that's now a problem."
We couldn't agree more.
From the past decade, we've seen a gradual shift of businesses owning and managing IT infrastructure to today's popular IT outsourcing on a pay-per-use basis. In addition, companies are now demanding a more robust and dynamic infrastructure with high level of security, reliability and the ability for customization.
This is where VARs and service providers needs to focus on IT trends and key business transformation initiatives. It's indicative that businesses are now in control and they want cost-effective IT services on-demand. More and more hosted solutions have demonstrated solid ROI and now it all boils down to the decision makers' mindset to swap out the legacy infrastructure piece by piece to the "cloud" model.
This is why we continue to support our client with solutions such as Hosted Services and iTOS because we see this trend continue as more businesses realize that it is about the business not the IT.
Showing posts with label outsourcing. Show all posts
Showing posts with label outsourcing. Show all posts
Thursday, November 19, 2009
Thursday, August 13, 2009
iTOS - Complete Solutions Designed to Improve Business Outcomes
We've been getting a lot of inquiries on iTOS, our all-inclusive solution that's completely different than what's been offered in the market.
There seems to be a lot of confusion on what iTOS really is and many VARs and service providers have mistakenly compare us with Rackspace and Navisite! We don't mind comparing but please compare apples to apples!
Simply put, we don't just rack up the server, turn it on, walk away and gave IT administrator access to it, we go beyond that. In fact, our clients get direct access to a team of experts from engineers to CTO on deployment options while our management (with over 18+ years of enterprise hosting and IT experience) identifies the best solution to help companies with their bottom line. We take clients' existing IT infrastructure and turn it into flexible utility pricing that adjusts to their business needs.
We packaged everything and that's iTOS.
iTOS (Integrated Outsourcing Solution) is a strategic business solution that includes the products, services and expertise needed to implement major positive changes such as modifying a client's infrastructure architecture, implementing pro-active managed services, or automating major processes and tasks. But iTOS is not just a platform or infrastructure, it's a customizable end-to-end technology solution delivered in a flexible and cost effective model.
Our clients are aware that technology doesn't support the business, it actually powers the business. It's no longer a peripheral part of the operation but a core element. As a result, IT risks are now business risks and IT opportunities
are now business opportunities.
Many clients we deal with are now with us for 10+ years. They have determined exactly what they need, are fully aware of what can be done, and have defined what they expect from Pointivity.
The bottom line is that the better IT performs, the better the business performs. It is our unique combination of expertise and experience, combined with the proven ability to leverage our state-of-the-art infrastructure that makes iTOS special!
Contact us today to see how you can shift the risks of IT to deliver your desirable business outcome.
There seems to be a lot of confusion on what iTOS really is and many VARs and service providers have mistakenly compare us with Rackspace and Navisite! We don't mind comparing but please compare apples to apples!
Simply put, we don't just rack up the server, turn it on, walk away and gave IT administrator access to it, we go beyond that. In fact, our clients get direct access to a team of experts from engineers to CTO on deployment options while our management (with over 18+ years of enterprise hosting and IT experience) identifies the best solution to help companies with their bottom line. We take clients' existing IT infrastructure and turn it into flexible utility pricing that adjusts to their business needs.
We packaged everything and that's iTOS.
iTOS (Integrated Outsourcing Solution) is a strategic business solution that includes the products, services and expertise needed to implement major positive changes such as modifying a client's infrastructure architecture, implementing pro-active managed services, or automating major processes and tasks. But iTOS is not just a platform or infrastructure, it's a customizable end-to-end technology solution delivered in a flexible and cost effective model.
Our clients are aware that technology doesn't support the business, it actually powers the business. It's no longer a peripheral part of the operation but a core element. As a result, IT risks are now business risks and IT opportunities
are now business opportunities.
Many clients we deal with are now with us for 10+ years. They have determined exactly what they need, are fully aware of what can be done, and have defined what they expect from Pointivity.
The bottom line is that the better IT performs, the better the business performs. It is our unique combination of expertise and experience, combined with the proven ability to leverage our state-of-the-art infrastructure that makes iTOS special!
Contact us today to see how you can shift the risks of IT to deliver your desirable business outcome.
Thursday, April 2, 2009
Gartner and Forrester: 2009 IT Spending will Decline
U.S. jobless claims surged to a 26-1/2-year high last week, delivering yet another bad news to the economic downturn. Many experts believe that economy will get worse before it gets better.
"Market research firms Gartner and Forrester have both revised their IT spending forecasts for 2009 and now say IT spending will decline this year due to a deeper-than-expected recession. Gartner says the drop will be deeper than after the dot-com bust." according to Channel Insider.
The credit crunch has impacted IT capital purchases very hard and the only area Forrester projects as set for growth is outsourcing.
"Forrester’s forecast calls for computers and peripheral equipment sales to decline by 6.7 percent in 2009, communications equipment sales to fall by 7.7 percent, software sales to fall by 0.4 percent, IT consulting services sales to fall by 1.9 percent and IT outsourcing sales to grow by 2.1 percent in 2009"
Many technology providers have already experienced the decline in business for a while now and the forecast simply confirms the fact that businesses are not willing to spend the big capital investments (CAPEX is dead!) and is looking to cut IT budgets with the combination of moving to lower-cost alternatives, extending the lifecycle of existing products and laying off inefficient resources.
When economy is bad there is a rush to quality, a shift in spending and a higher expectation to do more with less. This is why technology providers must deliver a competitive offering to retain existing customers and to find new business opportunities utilizing the outsourcing IT model. From Pay-as-you-go hosted services to the all-inclusive per user/per month Total Outsourced Solution, Pointivity has been delivering the OPEX IT subscription model for years and we have the go-to-market strategies for our partners to deliver the same successful solution.
Do you have the right strategies to navigate through this perfect storm? Can you deliver more value than your competitors? Contact Pointivity to learn more on how we can help.
Link to Gartner Press Release.
Link to Forrester report.
"Market research firms Gartner and Forrester have both revised their IT spending forecasts for 2009 and now say IT spending will decline this year due to a deeper-than-expected recession. Gartner says the drop will be deeper than after the dot-com bust." according to Channel Insider.
The credit crunch has impacted IT capital purchases very hard and the only area Forrester projects as set for growth is outsourcing.
"Forrester’s forecast calls for computers and peripheral equipment sales to decline by 6.7 percent in 2009, communications equipment sales to fall by 7.7 percent, software sales to fall by 0.4 percent, IT consulting services sales to fall by 1.9 percent and IT outsourcing sales to grow by 2.1 percent in 2009"
Many technology providers have already experienced the decline in business for a while now and the forecast simply confirms the fact that businesses are not willing to spend the big capital investments (CAPEX is dead!) and is looking to cut IT budgets with the combination of moving to lower-cost alternatives, extending the lifecycle of existing products and laying off inefficient resources.
When economy is bad there is a rush to quality, a shift in spending and a higher expectation to do more with less. This is why technology providers must deliver a competitive offering to retain existing customers and to find new business opportunities utilizing the outsourcing IT model. From Pay-as-you-go hosted services to the all-inclusive per user/per month Total Outsourced Solution, Pointivity has been delivering the OPEX IT subscription model for years and we have the go-to-market strategies for our partners to deliver the same successful solution.
Do you have the right strategies to navigate through this perfect storm? Can you deliver more value than your competitors? Contact Pointivity to learn more on how we can help.
Link to Gartner Press Release.
Link to Forrester report.
Monday, March 23, 2009
Outsource IT: The Trend Continues
Traditionally, outsourcing has been seen as a way to rapidly and dramatically cut costs especially with technology. As outsourcing IT matures, companies are also realizing that the technology they outsource still must be woven into larger, end-to-end processes that's cost efficient and cost effective. For example, sales people still must roll up into an organization's CRM system, share sales report with other team members, then dispatch emails to customers efficiently and on-demand regardless of location.
As we move into the ubiquitous adoption of Software-as-a-Server (SaaS 2.0) evolution, one thing is for sure - technology must optimize business to transform how we work in a meaningful way.
From a business perspective, organizations must integrate various in-house and outsourced technology to enable seamless, reliable business process ready to scale (up or down) with minimum complexities while delivering real ROI.
This, in turn, require a whole slew of processes that includes:
- identify infrastructure, software, growth needs
- define IT goals and policies
- purchase hardware and software
- hire and/or train staff to implement infrastructure
- maintain the IT environment
- support internal and external users
Pointivity has unified all the processes above with the best-practices outsourcing resulting in a Total Outsourced Solution from Managed Services to Hosted Services delivered on a simple per user per month OPEX model. The solution enables businesses to maintain control and focus on their core competencies while shifting all IT risks and responsibilities to Pointivity.
Outsourcing can also reduce operating costs, help companies to make efficient use of technology, save on investment in hardware and software, streamline reporting to management and regulators, provide access to additional functionality, improve data security, and the list goes on!
How we do it, click to enlarge
We're now offering "Total Outsourced Solution" to selected partners who qualify to private label the entire solution to their customers.
As we move into the ubiquitous adoption of Software-as-a-Server (SaaS 2.0) evolution, one thing is for sure - technology must optimize business to transform how we work in a meaningful way.
From a business perspective, organizations must integrate various in-house and outsourced technology to enable seamless, reliable business process ready to scale (up or down) with minimum complexities while delivering real ROI.This, in turn, require a whole slew of processes that includes:
- identify infrastructure, software, growth needs
- define IT goals and policies
- purchase hardware and software
- hire and/or train staff to implement infrastructure
- maintain the IT environment
- support internal and external users
Pointivity has unified all the processes above with the best-practices outsourcing resulting in a Total Outsourced Solution from Managed Services to Hosted Services delivered on a simple per user per month OPEX model. The solution enables businesses to maintain control and focus on their core competencies while shifting all IT risks and responsibilities to Pointivity.
Outsourcing can also reduce operating costs, help companies to make efficient use of technology, save on investment in hardware and software, streamline reporting to management and regulators, provide access to additional functionality, improve data security, and the list goes on!
How we do it, click to enlarge
We're now offering "Total Outsourced Solution" to selected partners who qualify to private label the entire solution to their customers.
Tuesday, February 10, 2009
Pointivity Services Delivery in 2009
We would first like to thank all of our customers for allowing Pointivity to serve your outsourced Information Technology needs. For 15 years, we have had the pleasure of interacting face to face with the majority of our Systems Integration and Advanced Hosting customers. These relationships that we have built are the core of the Pointivity values and we look forward to continuing working with all of you in the same manner in the future.
Since 1999, Pointivity has been delivering solutions to our customers that have provided a substantial ROI in comparison to traditional internal IT staffing and capital expenditure. Pointivity gained momentum during the first financial crisis in early 2000 with our offerings and we are now positioned again to leverage our financial knowledge and technology expertise to support our customers through the current economic downturn.
In today’s world, we are certain that you have been bombarded with advertisements and information related to new technologies as well as the news that Corporations must cut costs due to the state of the economy and its effects on all businesses. Server Virtualization, Cloud Computing, Consolidation, Collaboration, Security, Outsourcing, and Managed Services are all buzz words that continue to be used to capture the attention of the cost conscience business owner. All of this information likely leaves business owners and decision makers wondering what they can do strategically that will reduce costs and continue to support profitability and growth while taking advantage of new technology.
The Pointivity technology strategy is simple: never forget the basics, implement only proven technologies, and reduce costs while increasing productivity for the customer.
The Pointivity Outsourced IT Services Platform has evolved over 10 years and consists of flexible offerings that accommodate everything from on-site PC/network support all the way up to a model that provides end-to-end total outsourcing of a company’s IT requirements. Some of our larger customers do not maintain any internal IT staff and rely solely on Pointivity for everything from PC Anti-Virus to custom application development.
When it comes to technology support and implementation, the Pointivity solution carries a significant advantage. Our staff manages and maintains all of the aforementioned technologies on a 24x7x365 basis and has been doing so for the past 10 years. In addition, our staff not only implements a technology or service once and then revisits as needed, they continue to improve the technology implementation each and every day for thousands of end users. Although our services are focused on delivering day to day service and support to our Hosted and Managed Outsourced customers, Pointivity is able to extend this knowledge and expertise to on-site implementations more effectively due to our “always up to speed” culture.
The Pointivity data center architecture is has been designed from the outset taking into consideration shared resources and consolidation, and is now taking advantage of server virtualization technologies which will allow our customers to enjoy the benefits without making any changes to their existing day to day operations or expenditures. New customers and addendums/renewals for existing customers will continue to be implemented using proven virtualization technologies that will allow reduced pricing and enhanced service features such as disaster recovery and increased redundancy.
Pointivity is continuing to enhance its Service Delivery Platform to benefit all of our customers. Whether you are a hosted customer or an outsourced IT customer, we have been adding products that will support your business objectives and/or reduce costs. We have recently introduced some world class product offerings that provide an immediate ROI when they are compared to an on-site implementation and internal with support;
Hosted E-mail supported by Microsoft Exchange Server 2007
Hosted Mobility with Blackberry and ActiveSync Support
Hosted E-mail Encryption and File encryption
Hosted Message Archiving for compliance
Hosted Internet Messaging and Collaboration with compliance and archiving support
Hosted SPAM Filtering with Anti-Virus support
Hosted Internet Content Filtering
Backup and Disaster Recovery Appliance with or without support for Geographical Replication
Since 1999, Pointivity has been delivering solutions to our customers that have provided a substantial ROI in comparison to traditional internal IT staffing and capital expenditure. Pointivity gained momentum during the first financial crisis in early 2000 with our offerings and we are now positioned again to leverage our financial knowledge and technology expertise to support our customers through the current economic downturn.
In today’s world, we are certain that you have been bombarded with advertisements and information related to new technologies as well as the news that Corporations must cut costs due to the state of the economy and its effects on all businesses. Server Virtualization, Cloud Computing, Consolidation, Collaboration, Security, Outsourcing, and Managed Services are all buzz words that continue to be used to capture the attention of the cost conscience business owner. All of this information likely leaves business owners and decision makers wondering what they can do strategically that will reduce costs and continue to support profitability and growth while taking advantage of new technology.
The Pointivity technology strategy is simple: never forget the basics, implement only proven technologies, and reduce costs while increasing productivity for the customer.
The Pointivity Outsourced IT Services Platform has evolved over 10 years and consists of flexible offerings that accommodate everything from on-site PC/network support all the way up to a model that provides end-to-end total outsourcing of a company’s IT requirements. Some of our larger customers do not maintain any internal IT staff and rely solely on Pointivity for everything from PC Anti-Virus to custom application development.
When it comes to technology support and implementation, the Pointivity solution carries a significant advantage. Our staff manages and maintains all of the aforementioned technologies on a 24x7x365 basis and has been doing so for the past 10 years. In addition, our staff not only implements a technology or service once and then revisits as needed, they continue to improve the technology implementation each and every day for thousands of end users. Although our services are focused on delivering day to day service and support to our Hosted and Managed Outsourced customers, Pointivity is able to extend this knowledge and expertise to on-site implementations more effectively due to our “always up to speed” culture.
The Pointivity data center architecture is has been designed from the outset taking into consideration shared resources and consolidation, and is now taking advantage of server virtualization technologies which will allow our customers to enjoy the benefits without making any changes to their existing day to day operations or expenditures. New customers and addendums/renewals for existing customers will continue to be implemented using proven virtualization technologies that will allow reduced pricing and enhanced service features such as disaster recovery and increased redundancy.
Pointivity is continuing to enhance its Service Delivery Platform to benefit all of our customers. Whether you are a hosted customer or an outsourced IT customer, we have been adding products that will support your business objectives and/or reduce costs. We have recently introduced some world class product offerings that provide an immediate ROI when they are compared to an on-site implementation and internal with support;
Hosted E-mail supported by Microsoft Exchange Server 2007
Hosted Mobility with Blackberry and ActiveSync Support
Hosted E-mail Encryption and File encryption
Hosted Message Archiving for compliance
Hosted Internet Messaging and Collaboration with compliance and archiving support
Hosted SPAM Filtering with Anti-Virus support
Hosted Internet Content Filtering
Backup and Disaster Recovery Appliance with or without support for Geographical Replication
Monday, January 12, 2009
Margins + Branding + Process Automation = Pointivity's Partner Program
Over the past few weeks I wrote about the changes in the industry and the shifts in perception from IT consultants, vendors to solutions providers. It is easy to see why we've designed the partner program to focus on developing the the weaker areas for VARs: branding, margins, process automation, and product offerings. Here is the value proposition for our program:
Leveraging Pointivity's superior private label hosted services (with storefront!) allows VARs to offer a wide range of products without having to pay for hardware, software, licensing and maintenance.
One of the fastest way to start is to expand your offering to your customers providing a complete set of services such as hosted Microsoft Exchange, SharePoint, Dynamics, and wireless emails to earn additional business process outsourcing revenue.
Majority of the businesses needs emails and offering enterprise email solutions such Microsoft Exchange and Blackberry services creates added value from a cost saving(CapEx to OpEx) and infrastructure management perspective(overhead and risks). If you are able to offer the basic IT needs to your customer, it will create future opportunities for additional services while lifting you towards the trusted advisor role. We're working on additional services such as email archiving or efax to complete the email offering.
Our program includes “on-demand” provisioning automation, ecommerce engine (online store), integrated billing (payment gateway options), and feature-rich control panel for administration and private label control panel for end-users.
Your own private label online store allows your customers to sign up (self-service checkout) then the system automatically provisions and deploy the services immediately. It is all about streamlining your business process while providing a branded solution. As the store grows we will be adding more business essential applications such as accounting, CRM or even dedicated servers to strengthen your hosted services offering.
In addition, the solutions is being offered on a wholesale pay-as-you-sell basis allowing your own pricing structure to adjust to the way you sell. You can sell them in packages or include it in your other solutions such as managed services, backup/disaster recovery or even application hosting depending on how you bundle and deliver them.
The more hosted services you offer the higher chance of customer retention because you’re able to provide a wider range of products while aligning both you and your customer’s overhead to revenue via SaaS. Creating value for your customers is the key for high customer retention and it can be done easily with our partner program.
Leveraging Pointivity's superior private label hosted services (with storefront!) allows VARs to offer a wide range of products without having to pay for hardware, software, licensing and maintenance.
One of the fastest way to start is to expand your offering to your customers providing a complete set of services such as hosted Microsoft Exchange, SharePoint, Dynamics, and wireless emails to earn additional business process outsourcing revenue.
Majority of the businesses needs emails and offering enterprise email solutions such Microsoft Exchange and Blackberry services creates added value from a cost saving(CapEx to OpEx) and infrastructure management perspective(overhead and risks). If you are able to offer the basic IT needs to your customer, it will create future opportunities for additional services while lifting you towards the trusted advisor role. We're working on additional services such as email archiving or efax to complete the email offering.
Our program includes “on-demand” provisioning automation, ecommerce engine (online store), integrated billing (payment gateway options), and feature-rich control panel for administration and private label control panel for end-users.
Your own private label online store allows your customers to sign up (self-service checkout) then the system automatically provisions and deploy the services immediately. It is all about streamlining your business process while providing a branded solution. As the store grows we will be adding more business essential applications such as accounting, CRM or even dedicated servers to strengthen your hosted services offering.
In addition, the solutions is being offered on a wholesale pay-as-you-sell basis allowing your own pricing structure to adjust to the way you sell. You can sell them in packages or include it in your other solutions such as managed services, backup/disaster recovery or even application hosting depending on how you bundle and deliver them.
The more hosted services you offer the higher chance of customer retention because you’re able to provide a wider range of products while aligning both you and your customer’s overhead to revenue via SaaS. Creating value for your customers is the key for high customer retention and it can be done easily with our partner program.
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